Shipping policy

At By Kaycee's, every order is prepared with intention and dispatched with care. We partner with trusted carriers to ensure your ritual arrives safely, beautifully, and on time.

Processing Time Orders are processed within 2–3 business days of placement, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order is on its way.

Shipping Rates & Delivery We offer various options available at checkout. 

International Shipping We are pleased to offer international shipping to select destinations. Please note that customs duties, taxes, and import fees are the responsibility of the recipient and are not included in your order total.

Delays While we strive for timely delivery, occasional delays may occur due to carrier disruptions or customs processing. We appreciate your patience and are always here to assist.

Lost or Stolen Packages If your package is marked as delivered but has not arrived, please contact us at [your email] within 5 business days. We will work diligently to resolve the matter on your behalf.